Use My Benenden to manage your account, view your rewards and discounts, register to become an active member of our democracy and find out about the services available through your Benenden Health membership.
Registering for My Benenden is quick to do; all you need to have ready are your membership number and personal details.
It's easy to manage your membership with My Benenden. You can:
Login or register today.
Contact us by phone
Our Member Services team are available to answer any questions you may have.
Lines are open from 8am - 5pm Monday to Friday (excluding Bank Holidays).
Start enjoying great discounts on a range of products today:
Terms and conditions apply.
Find your membership number or update your address, telephone number and email address.
Your guide to help you get the most from your Benenden Health membership.
You can add as many people as you like to your membership for only £15.50 per person, per month.
As a Benenden Health member, you’ve now got even more healthcare membership benefits right at your fingertips.
The Benenden Health App brings together a wide-ranging choice of articles, videos, recordings and much more to support your mental wellbeing, fitness and nutritional needs. Our app can be used by any healthcare member, whether you pay for yourself, or your employer pays.
A wellness library in your pocket, giving you immediate access to:
To use the Benenden Health App, you must have registered for a My Benenden Account – you can use these credentials to log in to the app.
If you haven’t already done so you can easily create an account via the app or through My Benenden.
No. Please contact the consultant(s) or hospital(s) listed in your original authorisation letter. They will guide you in arranging your appointments. We're unable to defer appointments due to personal commitments and you must be available for any appointment offered.
I have a delayed appointment, when will I be seen?If you have a delayed appointment and you haven't heard from the hospital or provider that you're due to visit, you should contact that provider using the details provided with your original authorisation letter.
How can I contact you?We’re open from 8am – 5pm Monday to Friday (excluding Bank Holidays).
How can I find out what my membership number is?Online
The easiest way is to log into My Benenden. When you log in, you’ll see your membership number on the right-hand side within the blue box.
Your membership number is also shown on your welcome pack and on any correspondence we may have sent you.
Phone
If you haven’t registered for My Benenden please call our member services team on 0800 414 8100 as you’ll need your membership number to register for this service (Lines are open 8am-5pm Monday to Friday).
How can I change my personal details?Online
The easiest way to update your details is to log into My Benenden. Here you can update your personal details and marketing permissions in minutes.
If you don't have an account, you can set one up in less than two minutes. You’ll need your membership to hand. Your membership number can be found within your welcome pack or on any correspondence we may have sent you.
Phone
You can also call our member services team on 0800 414 8100 who will be happy to help (Lines are open 8am-5pm Monday to Friday).
How can I add additional people to my membership?Online
The easiest way to add someone to your membership is via My Benenden.
If you don't have an account, you can set one up in less than two minutes. You’ll need your membership to hand. Your membership number can be found in your welcome pack or on any correspondence we may have sent you.
Phone
You can also ring our member services team on 0800 414 8100 who will be happy to help. (Lines are open 8am-5pm Monday to Friday)
If you pay through your salary
If you want to add additional people to your membership but you pay through your salary, simply download the form below and post it back to us.
As a member of Benenden Health we may be able to help if you're experiencing financial hardship through a health or wellbeing issue.
Where we may be able to help you:
Assistance can come in a wide range of forms depending on the needs of the individual. Our maximum grant for treatment and equipment is up to £3,000 and financial requests are up to £1,000.
To request our services please ensure that:
1. You're an existing member of Benenden Health.
2. You have your membership number to hand.
3. You've been with us for six or 24 months ^ before requesting certain services. (Minimum wait times and exclusions apply).
From day one of membership
24/7 GP HelplineCall us on 0800 414 8247 and select option 1
24/7 Mental Health HelplineCall 0800 414 8247 and s elect option 2
Care Planning and Social Care AdviceCall 0800 414 8100
Services you can request after six months of membership
Medical DiagnosticsCall us on 0800 414 8100
Only if you've been referred by your NHS GP Practice and your NHS wait is over our current threshold.
